Warranty
WHAT THE WARRANTY COVERS
Central Aquatics (Company) warrants this Aqueon product (see Exclusions below) to the original purchaser against defective material and workmanship that occurs during normal use for the period stated from the date of original purchase; verified with a copy of the original dated purchase receipt. Company will, at Company’s option, either repair or replace same without charge (no cash refunds will be made). This warranty is limited to replacement of the aquarium only. This warranty does not cover loss of fish, person injury, property loss, or damage arising out of use of the aquarium.
EXCLUSIONS
- Damage resulting from accident, misuse, abuse, lack of reasonable care, subjecting the product to any but the specified electrical service, other than normal and ordinary use of the product, subjecting the product to abnormal working conditions or any other failure not resulting from defects in materials or workmanship.
- Damage resulting from modification, tampering with or attempted repair by anyone other than the Company.
- Transfer of product to someone other than the original consumer purchaser.
LIMITATION OF IMPLIED WARRANTIES AND EXCLUSION OF CERTAIN DAMAGES
THE COMPANY DISCLAIMS LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, WITH RESPECT TO THIS PRODUCT. THIS WRITING CONSTITUTES THE ENTIRE AGREEMENT OF THE PARTIES WITH RESPECT TO THE SUBJECT MATTER HEREOF; NO WAIVER OR AMENDMENT SHALL BE VALID UNLESS IN WRITING SIGNED BY THE COMPANY.
Some states do not allow the exclusion or limitation of consequential damages, so the above limitation or exclusion may not apply to you.
FOR WARRANTY/REPAIRS/RETURNS
You must pay any postage, shipping charges, insurance costs and other expenses to return the product to Central Aquatics. However, if the necessary repairs are covered by the warranty, Company will pay the return shipping charges to any destination within the United States or Canada. Contact the Company by telephone at 1-888-255-4527, via e-mail, or in writing to the address below:
Central Aquatics
5401 W. Oakwood Park Drive
Franklin, WI 53132
WARRANTY INFORMATION
| Product Category | Warranty Length |
|---|---|
| AQUARIUMS & KITS* | |
| Glass Aquariums & Kits* (75 gallon and Smaller) | 5 Years |
| Glass Aquariums & Kits* (76 gallon and Larger) | Limited Lifetime |
| Frameless Glass Aquariums (14 gallon and Smaller) | 90 Days |
| Frameless Glass Aquariums (15–55 gallon) | 5 Years |
| Frameless Glass Aquariums (56 gallon and Larger) | Limited Lifetime |
| Edgelit Cube Aquarium | 90 Days |
| Acrylic Aquarium Kits* | 90 Days |
| AQUARIUM FURNITURE AND CANOPIES | 1 Year |
| FILTRATION | |
| SmartClean® Power Filter | Limited Lifetime |
| Quietflow® Power Filters | Limited Lifetime |
| Quietflow® Internal Power Filters | Limited Lifetime |
| ProFlex Sumps | Limited Lifetime |
| Quietflow® LED Power Filters | 1 Year |
| QuietFlow® Internal Power Filters with SmartClean® | 1 Year |
| Quietflow® E Internal Filters | 1 Year |
| Quietflow® Canister Filters | 1 Year |
| Betta Filter | 90 Days |
| HEATING | |
| Pro Heaters | Limited Lifetime |
| Submersible Glass Heaters | Limited Lifetime |
| Preset Heaters | 1 Year |
| Mini Heaters | 90 Days |
| Flat Heaters | 90 Days |
| LIGHTING | |
| LED, Fluorescent, Incandescent Lighting | 1 Year |
| Betta LED Light | 90 Days |
| Replacement Bulbs (LED, T5, T8, Mini Compact) | 90 Days |
| PUMPS | |
| Circulation Pumps | Limited Lifetime |
| Quietflow® Utility Pumps | 1 Year |
| Quietflow® Air Pumps | 90 Days |
| SPECIALTY EQUIPMENT | |
| Algae Cleaning Magnets | 90 Days |
| Siphon Vacuum Gravel Cleaners | 90 Days |
| Water Changers | Limited Lifetime |
| FISH FOOD | Satisfaction Guarantee |
| WATER CARE | Satisfaction Guarantee |
*Please note: Each component within a kit falls under its respective product category warranty.
All Aqueon® product warranties are subject to limitations and exclusions. Please see product packaging or included instructions for details. For further questions or details, download product warranty information at aqueon.com or call an Aqueon customer service representative at 888-255-4527.
Aqueon, Quietflow, and SmartClean are trademarks of Central Garden & Pet Company.